1860 Terms and Conditions
These Terms and Conditions of Hire govern the relationship between you and us and your signature of the order form on the front of these Terms and Conditions indicates your acceptance of them. Only place an order with us if you agree to be bound by these Terms and Conditions.
This agreement covers the period from provisional booking to the completion of the hire period.
What we will provide.
1. HIRE OF GARMENTS
1.1 We will hire to you the garments detailed on your order form as long as they are within the size range available. Please note that it is not possible to carry out alterations to garments as you might expect if you had purchased them.
1.2 All garments are quality checked and processed after each hire and every effort is made to ensure the quality is to a high standard and that garments are free from any defects when collected by you. However, due to dry-cleaning there may be a slight shading difference in garments, especially where garments are ordered for a large wedding party.
1.3 All Shirts are packaged in cellophane bags in a shirt fold. These shirts will need to be ironed prior to use.
1.4 We reserve the right to substitute to the nearest half size as follows:
Jacket size + 2 inch
Trouser length + 1 inch
Trouser waist + 2 inch
Top hat size + 1/8
Shoes + ½ size
Shirts + ½ inch
What we expect of you
2.1 You must be measured at the store of collection (as identified on the order form overleaf), otherwise no responsibility will be taken for discrepancies. (It is your responsibility to check that all the details on the order form (e.g. function date,
garments etc.) are correct.
2.2 The hire period is deemed to start from 9am on the Function Date. If hires are required earlier than the normal Fitting Date an additional charge of 50% per week or part week is payable.
3.1 A minimum deposit of 50% of the total hire charge must be paid on placing your order.
4. CHANGES TO ORIGINAL ORDER
4.1 We reserve the right to charge you £2 per garment for any change you request
against your original order, unless due to condition 5.5 below and such charges will be added to the total hire charge and payable upon collection of the garments.
5.1 You must call the store of collection to confirm that your order is in the store
and that there have been no unforeseen delays in delivery of your order prior
to you travelling to the store for any fitting appointments. You must attend the
store of collection on the Fitting Date and try on all garments to ensure they
5.2 If the fit is not satisfactory you must report this to us immediately or not later
than 12 noon on the day following the Fitting Date. If you do not report that a
garment does not fit satisfactorily and request a replacement item within this
time we cannot guarantee that such replacement item can be delivered in time
for your Function Date. If we are able to deliver such replacement item
additional carriage charges will be charged payment of which will be your
responsibility. Any additional charges will be added to the sums set out on the
order form overleaf and will be payable upon collection.
5.3 If garments do not fit satisfactorily or have any other fault further visits to the
store of collection will be necessary. All replacements must be inspected and
tried on by you (or other member of your party if applicable) at the store of
collection. Goods will be delivered only to the store of collection as identified
in your original order for checking and trying on by you (and the other
members of your party if applicable).
5.4 You will be responsible for and we shall have no liability for your own
expenses (e.g. travel costs, time off work:, etc.) incurred during this fitting and collection process - even if the garment has a fault.
5.5 As children's sizes change quite significantly whilst they are growing you
should arrange to re-measure any children for whom you are hiring garments
4 weeks prior to the Function Date to confirm the sizes required. This allows
plenty of time to amend the order if necessary. It is not uncommon for
children's garments to need several fittings.
5.6 We will have no liability for any costs expenses losses or damages incurred
or suffered by you or for timely delivery of the hired garments as a result of your failure to comply with any of the above requirements in this Section 5.
6. CANCELLATION OF ORDER
6.1 In the event of an order being cancelled within 48 hours of the Order Date the
deposit will be refunded in full unless condition 6.3 below applies.
6.2 In the event of an order being cancelled more than 48 hours after the Order
Date the deposit is non-refundable.
6.3 In the event of the order being cancelled within one week before the Fitting
Date you will be required to pay the total hire charge for each garment
7. GROUP BOOKINGS
7.1 As the individual who signs the order form overleaf if you are hiring garments
for more than one individual you will procure the compliance with these
Terms and Conditions of Hire by all other members of your party and you will
indemnify us and keep us indemnified in full for any costs expenses losses or
damages incurred or suffered by us as a result of any failure by any member
of your party to comply with these Terms and Conditions of Hire.
8. COLLECTION OF GARMENTS
8.1 You must call the store of collection to confirm that your order is in the store
and that there have been no unforeseen delays in delivery of your order prior to you travelling to the store for collection. We will not be liable for any costs expenses losses or damages incurred or suffered by you which could have been avoided if you had complied with this requirement. When you have had your fittings and any necessary replacements have also been tried on and found to be satisfactory the outfit is then deemed to be available for collection.
8.2 You must inform the store of collection, when placing your order, if the outfits
are required before the Function Date and it is your responsibility to ensure that this is stated on your order form. We will not be liable for any collection of garments before the Function Date unless this is stated on your order form overleaf.
8.3 Any failure to collect the garments will be deemed to be a cancellation in
accordance with condition 6.3 and accordingly you will be charged the total hire charge for each garment ordered.
8.4 The total hire charge is payable on the date agreed for collection of the
garments as set out on the order form overleaf.
9. EXTENDED HIRE - (BEFORE OR AFTER THE FUNCTION DATE)
9.1 Hire orders may be extended for additional weeks at a rate of 50% of the
normal weekly hire charge for additional week or part week subject to a maximum of 3 months. This includes provision for the delivery of orders earlier than the normal delivery date applicable to the store of collection.
10. LATE ORDERS
10.1 Late orders will be any order placed less than 3 weeks prior to the Function Date. Late orders may be accepted at the discretion of the store of collection but we cannot guarantee that garments that are the subject of a late order can be delivered in time for your Function Date. If we are able to deliver such late orders additional carriage charges will be charged payment of which will be your responsibility and will be due upon collection.
11. RETURN OF GARMENTS
11.1 You are responsible for the safe return of all hired garments in an undamaged
condition. You will indemnify us and keep us indemnified against any loss or
damage to the garments during the period they are hired to you and/or any failure to return any garment bags or hat boxes.
11.2 All garments must be returned by the Return Date stated on the order form
overleaf. Failure to do so will result in an excess charge of £8 per suit per day
after the stated Return Date and failure to return any garment bag or hat box will incur a charge of £6 for each item. All charges for late return will be payable by you within 7 days of the scheduled return date. There is no exception to this condition.
11.3 If you fail to return any hired garments we will pursue the return of all
garments and all monies owing.
12. CARE OF GARMENTS
12.1 Please treat the garments with reasonable care.
12.2 Please take particular care with top hats. Under no circumstances should they
be thrown into the air.
13. ACCIDENTAL DAMAGE WAIVER
13.1 Payment of Accidental Damage Waiver (ADW) by you covers any charges that
would normally arise following accidental damage to any or all of the garments
provided that they were being used appropriately (with the exception of top hats, which are NOT covered by the ADW).
13.2 ADW does not cover garments which have in our opinion been damaged
through inappropriate use and lost or stolen garments.
13.3 Please remember that any personal insurance you may already hold does not
cover the garments owned by us.
13.4 We reserve the right to charge you for and you will be responsible for the
replacement cost of any garment which is lost stolen or returned damaged
(unless covered by our ADW). A full list of charges is available on request.
14. SECURITY BOND
14.1 A security bond will be required during the collection of your hire garments.
This bond will be securely held and only used where you fail to return garments or return late or damaged (unless covered by ADW). This is limited to the amount shown and signed for on collection of garments. We accept all major credit/debit cards for the purposes of this bond.
15. LIMITATION OF LIABILITY
15.1 We will not be liable for any loss of profits, any indirect and/or consequential losses.
15.2 In any event our liability is limited to the full hire cost of the order in connection
with which any claim or potential claim relates.
16. DATA PROTECTlON ACT 1998
16.1 Under the Data Protection Act 1998, we have a legal duty to protect any
personal information we collect from you and we will take all necessary steps to comply with the Data Protection Act 1998 and its relevant subordinate legislation when handling any personal data which you may provide to us.
16.2 We will collect personal information from you in order to provide you with the
products and services you request from us and will the personal information you supply to us for this purpose.
16.3 We will hold your information for as long as necessary to fulfill that purpose.
16.4 We would also like to use your information to let you know about services
offered by us that we think may be of interest to you and may hold your
information for a reasonable period of time for this purpose. You will only
receive this type of information if you have either confirmed to us that you are
happy to receive this type of information and/or you have not informed us that
you do not wish to receive it. If at any time in the future you wish to stop
receiving any marketing information from us then please contact us on 01274
659650, by e-mall at firstname.lastname@example.org
or by post to Greenwoods Menswear Ltd,
Second Floor, Bradford Business Park, 5 Kingsgate, Canal Road, Bradford,
16.5 We will only pass your personal information to third parties
16.5.1 who work with us or on our behalf to provide a product or service to you which you have requested and such persons may only use this information in order to provide such product or service and not for any other purpose
16.5 2 who work with us or on our behalf to provide services to us for example in respect of customer analysis and marketing if you have agreed to our use of your personal information for this purpose; and
16.5.3 where we are required to forward the information or data in order to
comply with any regulatory or legal process.
16.6 An employees and contractors who have access your personal data or are
associated with the handling of that data are obliged to respect your confidentiality.